How It Works.

Travel Fees

Appointments are primarily available within 30 km of our Brisbane North base.
Due to travel time and scheduling constraints, we are unable to accommodate home visits beyond this range.

Payment methods

EFTPOS, Visa, Mastercard, Amex: 1.69% third-party processing fee

Apple Pay, Google Pay: 1.69% third-party processing fee

Afterpay: Additional 6.6% third-party processing fee

Payment Policy

  • All payments must be completed by the end of the consultation.

  • Payment may be required before a procedure/treatment is administered.

  • Payment plans are not allowed.

  • All outstanding payments must be completed before a next appointment can be booked.

  • All invoices must be paid before the due date.

Multiple Pets? No Problem.

A 10% discount per pet will be applied for consultation fees on the same visit

- Plus, you only pay one travel fee!

Please book appointment in advance so we can allocate more time for all your lovely pets!

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Our simple & transparent fee structure is based on time, travel, and level of care required for each home visit.

Travel Fee

The travel fee is calculated based on driving distance from our Brisbane North base in Carseldine. The exact fee is confirmed once your home address is provided during booking. Indicative estimates are shown below for reference only.

Private In-home Medical Consultation = $100

Each appointment includes a private, one-to-one veterinary consultation in your home, with time for a comprehensive medical assessment and discussion of treatment and management options. The consultation fee is always $100, with no additional surcharges for evenings, weekends, or public holidays. This is not your usual 15 minute consult at the vet clinic where you get rushed out the door.

Medications & Diagnostics (if required)

Medications and diagnostic tests are only charged when clinically necessary and are always discussed with you first. Care plans are developed with you — not for you — taking into account your pet’s needs and what is practical and manageable for your situation.

This pricing structure applies to standard home consultations only. For home euthanasia services, click here.

Price Estimates

We provide transparent pricing estimates to ensure you have a clear understanding of the costs involved for the common pet problems listed below.

If you have a specific issue you’d like to discuss, call/text/email us.

Please understand that this list is not comprehensive and only serves as a rough guide for the charges involved.

Since every pet is unique, diagnostics and treatment recommendations will vary.

The price estimates are provided as a range because it is affected by the severity of the condition, size of the patient and amount of medication required.

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